Joy Malone joined GoTriangle as Chief Information Officer in October 2024, bringing over 20 years of expertise in digital transformation and technology innovation.
In this role, Malone is charged to lead the Agency’s technology strategy to optimize the efficiency and effectiveness of transit operations, advancing GoTriangle’s vision of exceptional public transportation as a pillar of community, economic growth, and regional mobility.
Now a dedicated transit advocate, she regularly commutes on GoTriangle Route 700, experiencing firsthand the impact of the services she is committed to advancing for the communities GoTriangle serves.
Before joining GoTriangle, Joy held strategic leadership positions across various industries, including Agriculture, Automotive, and Renewable Energy, with a career that spans the U.S., Mexico, and Brazil. Her passion for public service led her to leverage her technical and leadership expertise to support a local public school system, further showcasing her commitment to serving the community.
Joy holds a Bachelor of Science in Management Information Systems from North Carolina Agricultural and Technical State University, in Greensboro, N.C.
