Keeping Your Information Secure
We will use reasonable efforts to safeguard any personal information our users share with us.
When We Collect Personal Information
In some circumstances, GOTRANSIT may request personal information from you, like your name, e-mail address, company name or telephone number. Your response to these inquiries is strictly voluntary. This information is stored and used by GOTRANSIT for internal and market research purposes only. We may ask you to select a username and password or identification number to gain access to certain portions of our sites. We may ask you to provide optional demographic information such as your zip code, your age range, or your product preferences. When a visitor requests pages on a GOTRANSIT site, our servers automatically recognize the browser's domain name and IP address. Our servers also record e-mail addresses that you submit for registration. We may collect statistical information about how visitors are generally searching or using the sites and reserve the right to compile and publish profile information about our visitors without using names and addresses for reasonable business purposes.
We may use "cookies" (small pieces of information stored by your browser on your computer's hard drive) to track sessions and to personalize your experience on our sites. Such uses allow us to improve our sites and better tailor them to meet the needs of our users. We also use this information, and other information we obtain from your current and past activities on the sites, to troubleshoot problems, to enforce our Terms and Conditions of use, and to make available to our user's additional services that may be of interest to them. GOTRANSIT will not share your information with anyone who is not an employee or affiliate of GOTRANSIT, or who has not signed an appropriate non-disclosure agreement.
In general, you may visit our sites without divulging any personal information. However, there are sites that require this personal information to complete customization functions. These sites may not be available to those choosing not to reveal the information requested.
How We Use Your Personal Information
GOTRANSIT uses personally identifiable information to customize your experience on the GOTRANSIT site and in the “MyRide” profile, to analyze site usage, and to improve our content and product offerings. GOTRANSIT will not sell, rent or share personally identifiable information about you with any unaffiliated third party unless we have previously informed you in disclosures or agreements, have been authorized by you, or are required by law.* If we receive a subpoena or similar legal process demanding the release of any information about you, we will generally attempt to notify you (unless we believe we are prohibited from doing so). Except as required by law or as described above, we do not routinely share information with other parties, including government agencies. E-mails and voicemails posted on GOTRANSIT sites are not secure.
GOTRANSIT reserves the right to change, modify or update this statement at any time without notice.
*NOTE: All information submitted on GoTransit websites may be subject to disclosure under the North Carolina Public Records Act, N.C.G.S. Chap. 132.