GoTriangle staff members can be reached by calling 919-549-9999 and dialing the departmental or individual numbers when prompted by the automated phone system.
Administration & Management
Mission Statement: GoTriangle improves our region’s quality of life by connecting people and places with safe, reliable and easy to use travel choices.
Finance Department Mission Statement: Our mission is to be responsive to the needs of other GoTriangle departments and the public in providing accurate, timely and clearly presented information in an attentive and courteous manner. Department employees will be empowered, trained and supported in their efforts to provide continuously improving customer service.
Administration Fax Number: 919-485-7441
HR Fax Number: 919-485-7547
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Bond, Priscilla
Administrative Assistant for Finance and Regional Services Development
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Bryant, Bill
Procurement Administrator
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Dawson, Michelle
Email
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Freeman, Saundra
CFO/Director of Finance and Administrative Services
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Goodwin, Sylvester
Director of Equal Employment Opportunity and Manager of the Disadvantaged Business Enterprise (DBE) Program
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Hawkins, Brett
Accounts Payable Technician
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Herkimer, Casey
Email
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Keep, Jennifer
Assistant Director of Finance and Administrative Services
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Lodge, Mitchell
Manager, Finance and Accounting Systems
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Lyons, Harriet
Budget and Financial Reporting Supervisor
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Mann, Jeff
Email
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McCune, John
Email
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McGann, Nikki
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McGhee, Maurice
Email
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Mohamed, Majid
Information Technology Manager
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Moore, David
Senior Procurement Administrator
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Poindexter, Willard
Email
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Rogers, Precious
Email
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Schlossberg, Steven
Email
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Seibles, Sharita
Email
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Sridharan, Praveen
Email
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Walker, Deirdre
Contracts and Grants Administrator
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Wiles, Ren
Email
Capital Development
Mission Statement: The mission of Capital Development is to lead in the expansion and improvement of the Triangle area’s transportation network by producing the highest quality facilities and systems for our customers by advancing regional transportation planning. Capital Development participates in the development and maintenance of the Triangle Regional Travel Model, implementing Regional Public Transit Capital Projects, supporting outreach programs and stakeholder and public involvement, and facilitating transit-oriented land use policies and development in and around station areas.
Capital Development Fax number: (919) 485-7541
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Charters, Dave, PE
Manager of Design and Engineering
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Clark, Matthew
Government Affairs Manager
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Conlon, Anne
Email
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Eggleston, Katharine, PE
Project Development Manager
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Ferguson, Keith, PE
Email
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Green, Geoffrey
Email
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Hammond, Bryan
Email
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Heikes, Jay
Transit-Oriented Development Planner
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Herron, Geordian
Email
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Houston, Kelly
Email
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Hughes, Kaitlin
Email
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Johnson, Cathleen
Email
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Johnson, Tara
Email
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Lewis, Kevin
Email
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Major, Richard
Director of Capital Development
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Makoid, Meghan, AICP
Email
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McDonough, Patrick, AICP
Manager of Planning and Transit Oriented Development
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Noble, Willie, PE
Email
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Paige, Dominique
Document Control Specialist
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Richter, Autumn
Email
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Salazar, Jorge
Email
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Shearer-Swink, Juanita, PLA, FASLA
Email
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Simpson, Eric, PE
Capital Projects Administrator
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Tallmadge, John
Interim D-O LRT Project Director
Communications & Public Affairs
Mission Statement: Communications and Public Affairs is responsible for planning and implementing effective internal and external communications, events, marketing and public involvement that build support for regional transit, its riders and stakeholders.
Communications & Public Affairs Fax Number: 919-485-7441
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Allen, Samantha
Web & Interactive Marketing Specialist
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Charbonneau, Mike
Director of Marketing and Communications
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Clark, Chris S.
Email
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Erickson, Juan Carlos
Community Engagement Manager
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Fredericks, Odile
Internal Communications Specialist
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Johnson, Kim
Mobility Management & Employer Outreach - Wake County
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Loyka, Stephanie
Mobility Management & Employer Outreach - Central Durham
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Macam, Liz
Email
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Mallon, Wendy
Email
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Oates-Bullock, Samone
Public Involvement Specialist
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Parker, Michelle (Shelly)
Sustainable Travel Services Manager
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Pledger, Dianne
Email
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Raskopf, Elisabeth
Public Involvement Specialist
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Schultz, Ashley
Public Involvement Specialist
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Straw, Paul J.
Sustainable Travel Services Specialist
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Sullivan, Jeffrey
Email
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Walz, Stefan
Videographer/Multimedia Producer
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Wheeler, Burgetta
Public Relations Specialist
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Willard, Andrew
Public Involvement Specialist
GoDurham ACCESS Paratransit Management
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Alston, Barbara
Assistant General Manager
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Caldwell, Tara
Email
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Lynch, Randolph
Email
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Lyons, Dena
Email
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Mozingo, Scott
Email
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Pettiford, Tammy
Email
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ACCESS Dispatch
GoDurham Operations
in Partnership with GoTriangle
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Bumphus, Earl
Technical Equipment Manager
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Dupree, Tonya
Email
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Gentry, Angel
Email
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Losinecki, Bob
Email
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Middleton, Doug
Email
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Pattison, Deb
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Tinsley, James
Email
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Williams, Carlton
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Wrenn, Matthew
Email
GoTriangle ACCESS Paratransit Operations
GoTriangle Access Dispatch: 919-485-7581
ADA Reservations: 919-485-7468
ADA Fax: 919-485-7471
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Cox, Denise
Email
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Harris, Darrick
Paratransit Maintenance Supervisor
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Hill, Patricia
Email
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Johnson, Gaffany
Email
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Judge, Angela
Email
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Nichols, Tejuana
Email
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Romain, Tammy
Email
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Stewart, Jackie
Email
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Young, Latoya
Paratransit Training Specialist
GoTriangle Transit Operations
Mission Statement: The GoTriangle Transit Operations staff is dedicated to understanding the mobility needs of all our customers and committed to providing high quality public transportation services to the Triangle area community. We make every effort to offer our customers dependable, convenient services, comprehensible transit information, and an assurance that we care. We are devoted to planning and providing transit services that serve the customer to the best of our ability by delivering safe, customer friendly services, reliable and clean buses, and reasonable fares.
Bus Fax number: (919) 485-7458
Paratransit Fax number: (919) 485-7471
Maintenance Fax number: (919) 485-7497
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Andrews, Brian
Email
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Biondi, Joe
Safety and Security Specialist
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Clark, Chris
Email
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DeCastro, Christal
Email
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Edmonds, Corey
Email
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Elsharkawy, Mohamed
Parts & Inventory Assistant
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Evans, Herman
Sr. Electronics Supervisor
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Gebremariam, Abraham
Email
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Gebremichael, Teshale
Email
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Hines, Vinson, Jr.
Assistant Director of Transit Operations
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Hodgin, George
Email
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Jones, Irene
Email
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Langley, Gregory
Email
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Leonard, Robin
Email
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McLean, Brian
Email
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Morgan, Tim
Email
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Nyberg, Judy
Email
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Price, Jimmy
Safety and Facilities Manager
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Reames, Tilly
Parts & Inventory Coordinator
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Shannon, Ernest
Email
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Shepherd, Paul
Email
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Stephens, Patrick
Director of Transit Operations
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Walker, Frances
Email
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Wells, Donna
Email
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Whitney, Sam
Email
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Williams, Kenneth
Email
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Zambrana, Misael
Email
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Garage Area
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Vanpool Maintenance
Human Resources
Mission Statement: GoTriangle improves our region’s quality of life by connecting people and places with safe, reliable and easy to use travel choices.
HR Fax Number: 919-485-7547
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Carter, Janet
Sr. Manager of Workforce Development
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DeAngelo, Meredith
Human Resources Assistant
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Lyons, Carolyn
Director of Human Resources
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Winstead, Christy
Human Resources Administrator
Office of General Counsel
Mission Statement: The mission of the Office of the General Counsel is to provide quality legal services to GoTriangle on matters of significance to the Board of Trustees, the General Manager and the staff of the agency. An integral part of our mission is to identify and meet the legal needs of the agency, as well as to provide support and advice where appropriate on major policy and governmental issues. As part of our work, we oversee and manage GoTriangle’s real property interests, handle the negotiation and development of contracts and procurements, and engage in research and representation of the agency’s interests in a variety of areas.
Our staff is dedicated to serving the agency and its mission with integrity, knowledge of the law, and common sense. We will work to provide strong advocacy when needed, to facilitate partnerships, to assist in resolution of conflicts, and to minimize risk in an efficient, friendly and professional manner. Our office utilizes both in-house counsel and legal staff, as well as outside counsel, in fulfilling its mission.
Legal Fax Number: (919) 485-7417
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Baker, Racheal H.
Email
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Blake, Shelley
Email
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Chin, Janet
Executive Assistant, General Manager & Legal Department
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Clyburn, Suzanne
Email
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Henry, Thomas
Assistant General Counsel
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Moore, Yulonda
Email
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Pittman, Amy
Email
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Porter, Karen
Associate General Counsel
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Taylor, Sherry
Real Estate Administrator
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Tober, Gary
Email
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Williams, O'Shun
Email
Regional Services Development
Mission Statement: The mission of the Regional Services Development Department is to inform the public of alternatives to the single occupant vehicle, to promote all of GoTriangle’s services, and to provide transit alternatives to residents of the Triangle and beyond. In doing so, our aim is to assure accurate, prompt, and friendly responses to customer and employer requests; safe, clean, and reliable vans for the vanpool program; and helpful, responsive service to our internal customers.
Regional Services Development Fax Number: (919) 485-7441
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Alencastro, Jaun
Customer Information Associate II
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Banks, Jessean
Customer Information Associate
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Barnes, Ebony
Customer Information Associate
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Battle, Vanessa
Email
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Beulah, LaShay
Customer Information Associate
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Coles, Adrienne
Customer Information Associate
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Dodson, Jon
Email
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Ferrell, Frederick
Transit Amenities Specialist
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Forbes, Steven
Customer Information Associate
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Foree, Audra
Information Services Supervisor
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Frazier, Matthew
Email
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Gonzalez-Garcia, Alicia
Customer Information Associate
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Gooden, Eulinda
Customer Information Associate
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Green, Jenny
Email
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Guerrero, Scarlett
Customer Information Associate
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Hutchens, Stan
Email
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Jenkins, Kisha
Customer Information Associate
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Kinder, Katina
Regional Call Center Manager
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Landfried, Erik
Transit Service Planning Supervisor
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Landrum, Aaren M.
Regional Customer Service Supervisor
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Levell, Matthew
Customer Information Associate
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Lopez, Monique
Customer Information Associate
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Morookian, Mary Kate
Email
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Parrish, Bernadette
Customer Information Associate
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Peoples, Liston
Transit Amenities Specialist
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Pettiford, Kerisha
Customer Information Associate
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Sanchez, Maria
Customer Information Associate
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Sanchez, Rebeca
Customer Information Associate
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Warren, Amber
Customer Information Associate
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Webb, Samantha
Customer Information Associate
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Bus Stop Request Line
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Service Planning Phone Line
Transit Services Partnership
Mission Statement: Our mission is to develop strong partnerships with local government and transit agencies, towns, and cities to support our mutual interest in improving and providing transit services in the Triangle area. With the leadership of this staff, we focus on providing safe and convenient park-and-ride lots, amenities, and contracted services that customers and partners can be proud of.
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Barrett, Laurie
Director of Transit Partnership
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Fahey, Brian
Email
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Kazanjian, David
Safety and Security Officer
