How to Ride the Bus
Riding the bus is easy. Follow these tips to make your trip a breeze.
First time riding the bus?
- Get to your stop five to 10 minutes early and wait where the operator can see you.
- As the bus approaches, check the sign above the front window to make sure it’s the route and destination you want.
- Signal the operator that you wish to board.
- Be ready with exact fare, ticket, transfer receipt or pass.
- Stay back from the curb and wait until the bus comes to a full stop before boarding and paying your fare. Learn how to pay your fare.
- Disabled passengers have priority seating in the side seats and first rows in the front of buses, so please allow them priority in those seats.
- If the bus is crowded, GoTriangle allows passengers to stand. If there appears to be no standing room, please wait for the bus operator to create room.
- Major stops are announced. If you’re new to the area, just ask the operator to call out your destination.
- About a block before you want to get off, push the black or yellow plastic strip or pull the cord above your head to request the next stop.
- Exit through the rear door.
Plan your trip
- Trip Planner — Choose the transit button and map your route
- UMO or MyRide —Choose the best option for you.
- Maps & Schedules — Locate maps, schedules and more
- Brochures — Pick up route brochures at area transit centers or request copies by calling 919-485-RIDE (7433)
Americans with Disabilities Act (ADA) services
All Triangle bus systems are ADA-accessible. If you have a disability that prevents you from using the fixed-route buses, you may be eligible for ADA complementary paratransit service. Learn more about paratransit services.
Holding a bus due to an operational delay
If an operational delay may cause you to miss your next bus, the bus operator may be able to contact a dispatcher to hold your transfer bus. However, contacting the dispatcher is up to the bus operator's discretion, and buses will be held only due to operational delays.
- Browse our Rules of Conduct to understand how GoTriangle promotes our riders’ safety and comfort.
- To report an emergency or a suspicious package or behavior, tell the operator right away or call 911. (Never touch, smell, taste, examine or move a suspicious package or its contents. Do not show the package to other passengers.)
- Riding at night? Wear light-colored clothing and carry a reflector or flashlight so the operator can see you.
- Never cross in front of a bus unless it is stopped at a red light.